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FAQ’s

Categories

  • Is Medium Term Accommodation value for money?
  • We need to check that Medium Term Accommodation is value for money.5 We’ll consider if there are other suitable support options that would achieve the same outcome at a lower cost.

  • Is there a gym at CRT ?
  • Open to all abilities, Club CRT gym is designed to provide people with a disability access to supported recreation, specialist assistance and adaptive equipment.

  • Is there an online laundry we can use?
  • Yes. We have three washer/dryers available for guests to use between the hours of 7am-9pm. These are located outside the lift on the basement level. Please see staff for access if you need assistance.

  • Is there staff at the house at all times?
  • Yes, the house is staffed 24/7 with experienced staff including a Coordinator and a Team Leader.

  • Key SDA Rules (Last update 2020)
  • 1. A person can now share an SDA
    property with someone who does not
    have SDA funding, such as their
    partner, children or friends.

    You can now live with another person or other people who do not have SDA funding, if you choose to, as long as living with another person or other people does not have a negative impact on you.

    This can mean that you can share your home with family, friends or a flatmate.
    As the person with SDA funding in your NDIS plan, your bedroom in the SDA property must meet your needs.

    This bedroom can be used by you, or you can choose to share the bedroom with another person. As the person with SDA funding in your NDIS plan, you must also have access to a bathroom and shared areas that meet your needs, including the kitchen and living spaces.

  • Make the most out of your NDIS funding with CRT
  • We pride ourselves on our ability to help you get more out of your funding i.e getting extra support and care for you.

    Our team will get to know you and your needs to identify support services that will help you reach your goals. We will then work with you to understand your budgeting options and manage the support services you need.

  • NDIS & Disability Funding
  • NDIS is designed to provide you with support and care services to improve your everyday life and health. The amount of funding you receive is based on your individual plan and needs to last for the entire duration, typically 12 months after your plan started.

  • Other CRT’s Disability Support options?
  • State government disability packages

    Various states across Australia provide disability benefits in areas which have not transitioned to NDIS plans. If you’re a recipient of a government-initiated Disability Package, CRT will be able to help you during this transition period.

    Our disability specialists understand the complexity of funding options available in each area and are always happy to discuss available options with you.

    Private funded services

    If you find that you have one-off requests, such as travel and holiday assistance, need help during extended periods of respite, or if you find that the NDIS or state-funded budgets available to you don’t cover all the services required, you can choose to privately fund extra services with CRT.

    Insurance payout

    If you’ve experienced total or permanent disability, you may be provided with third-party insurance payments.

    Our specialist consultants are here to help you through your journey.

  • To be eligible for a high physical support SDA property you need to:
  • be over 18 and on the NDIS

    have a very significant physical impairment with complex support needs

    have planned 1:1 supports for more than 5 hours per day

    have a goal to live more independently including using assistive technology
    fill out and submit the NDIA Home and Living Form

    NOTE: All eligibility decisions are made by the NDIA

  • What about Medium Term Accommodation for more than 90 days?
  • We usually fund Medium Term Accommodation for up to 90 days. In exceptional circumstances, we might consider funding Medium Term Accommodation for longer than 90 days.
    You must have evidence you’ll need Medium Term Accommodation supports for longer.
    For example, you might need home modifications before you can move back home. If your builder says the modifications will take 100 days, we could fund 100 days of Medium Term Accommodation.

  • What adaptive technology is there?
  • All rooms and facilities feature the latest in-home automation (iPad activated room controls) and adaptive technology. For example, in each room there is an iPad console for easy control of doors, lights, blinds, windows, air-conditioning, heating, television (LCD TV with Foxtel, digital TV channels & a selection of free movies), intercom and free WiFi.

  • What are eligibility and suitability requirements?
  • Eligibility and suitability requirements are listed on our eligibility page.
    https://www.crtprogram.com.au

  • What are NDIS packages?
  • NDIS packages are based on support services for eligible people with disabilities. They are mainly based on:

    • Accessing mainstream services, such as health, housing and education.
    • Accessing community services, such as sports clubs and libraries.
    • Maintaining informal support, such as family and friends.
  • What are the types of home and building modifications?
  • Modifications will need to be considered and included on a case-by-case basis.

  • What can guests do each day?
  • Guests of CRT Program staying on a package can participate in a variety of recreation and leisure activities and wellness services. Guests are also invited to just refresh, relax and enjoy the facility and local environment with family and friends, and even make new friends by getting to know other guests.

  • What can NDIS funds be used for?
  • NDIS funds can be used to receive various kinds of support and care services, such as:

    • Everyday personal activities
    • Transportation to facilitate community, social, and daily life activities
    • Assistance to successfully get or keep employment
    • Modification assistance for homes to enable mobility
    • Vehicle modification to promote to enable independence
    • Therapeutic support services such as behaviour support
    • Assistance with home activities and chores
    • Training, set up and equipment assessment of personal aids
    • Facilitation of skill development through equipment assessments
  • What carer services are available?
  • Our team of specialist support staff are available to provide qualified guidance, assistance and support throughout your stay include an onsite Registered Nurse, Occupational Therapist, Exercise Physiologist and Recreational Therapist. Please note CRT is not a medical facility and therefore cannot manage any medical conditions you may have. An ambulance will be called if you require medical attention and you will be responsible for any costs incurred in transporting you and/or your equipment to and from hospital.

  • What documentation is required for NDIS Funding?
  • Completed Access Request Form (ARF) – ask your Local Area Coordinator, Early Childhood Early Intervention partner (if your child is under 7), your local NDIA office or call NDIA 1800 800 110 to receive a form.

    Age and residency evidence – Tip: If you’re registered for Centrelink, you can give the NDIA consent to use your Centrelink record.

    Disability evidence and how it impacts your everyday life – Tip: Ask your healthcare professional to complete Part F of ARF or an NDIA Supporting Evidence form.

    Any existing reports or assessments.

    Note: A thing to remember…

    When NDIS participants turn 65, they have the option to stay in the scheme or apply to receive support through aged care services.

  • What equipment does CRT provide?
  • CRT’s NDIS Community Access aims to provide you with support and care while engaging with your community. We provide equipment which helps you through daily activities, aids training, develops skills, and positively impacts your lifestyle while increasing your sense of belonging in your surroundings.

    We specialise in the following support areas:

    • Mobility
    • Communication
    • Self-care and self-management
    • Social interactions
    • Learning
    • Capacity for social and economic participation
  • What equipment does CRT provide?
  • CRT’s Disability and Personal Services are aimed to provide you support and care from the comfort of your home. We provide equipment that helps you through your daily activities, aids training, develops skills, and positively impacts your lifestyle.

    We specialise in the following in-home care and support areas:

    • Mobility
    • Communication
    • Self-care and self-management
    • Social interactions
    • Learning
    • Capacity for social and economic participation
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