We’re COVID19 prepared. Find out more here

We’re COVID19 prepared. Find out more here

There are several ways you can provide feedback to CRT Program:

What happens once we receive your feedback?

We will acknowledge your feedback by either an email or phone as soon as possible. A member of our team may contact you to gather additional information. We aim to complete a review of your feedback and respond within 10 working days. If you are still unhappy with the outcome, you may request the matter to be reviewed by a member of our Executive team. If you’re still dissatisfied with the outcome and wish to lodge a complaint to external agencies Disability services:

A complaint can be made to the NDIS Quality and Safeguards Commission by:

  • Telephone: 1800 035 544 (free call from landlines) or TTY 133 677. – Interpreters can be arranged.
  • Complete online form
  • Aged Services: Aged Care Quality and Safety Commission
  • Allied Health: Health Care Complaints Commission

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    1800 40 30 50