We’re COVID19 prepared. Find out more here

We’re COVID19 prepared. Find out more here

FAQ’s

Categories

  • What equipment is there in the room?
  • Specialised equipment and supports are standard room features. They include but are not limited to:

    • ceiling hoists
    • shower commodes
    • electric ergonomic hi/lo beds
    • height adjustable kitchen benchtops
    • deluxe bathroom with adjustable rails, back rest and shower seat
    • the latest in-home automation and adaptive technology.
    • There is also a large variety of adaptive recreational equipment onsite that can be used at your leisure.
  • What i sthe rent contribution towards the apartment?
  • Rent will be set at 25% of the basic disability support pension plus 100% of commonwealth rent assistance. Tenants will also be required to pay for all utilities and food.

  • What is Medium Term Accommodation?
  • Medium Term Accommodation can support you if you need somewhere to live while waiting for your confirmed long term housing solution. This means you need evidence that you have somewhere to live when your Medium Term Accommodation funding ends.

    We only fund Medium Term Accommodation if:

     you have a confirmed long term housing solution, and

     you’re waiting for your disability related supports so you can move in to your long term housing solution.

    For example, you might be waiting for:

     home modifications to be ready

     assistive technology to arrive

     your confirmed Specialist Disability Accommodation (SDA) to be available.

    We usually fund Medium Term Accommodation as a one-off support. This is because you won’t need Medium Term Accommodation once you move to your long term housing.

    Medium Term Accommodation is usually for up to three months (90 days).

    Medium Term Accommodation only covers the accommodation cost of where you stay. It doesn’t include day-to-day living costs like food, internet or electricity. Medium Term

    Accommodation also doesn’t include any personal care supports.

    Learn more about other kinds of home and living supports on our web page: Housing and the NDIS.

  • What is NDIS funding?
  • NDIS funding provides support for necessary services to improve your everyday life. The funding amount is based on your individual plan and usually lasts for the entire duration of your plan i.e. 12 months after your plan starts.

    NDIS funding amounts do not roll over to your next plan so any unused funding will be lost. This may result in a restructure of your NDIS funding depending on the change in your support requirements.

  • What is SDA?
  • One of the supports that may be funded for some participants who have an extreme functional impairment or very high support needs is Specialist Disability Accommodation (SDA). SDA refers to accommodation for people who require specialist housing solutions, including assisting with the delivery of supports that cater for their extreme functional impairment or very high support needs.

    From 1 July 2016, eligible participants will have SDA funding included in their plan enabling them to source the SDA they require and choose from the market.
    SDA funding is for the dwelling itself, and is not intended to cover support costs (such as Supported Independent Living), which are assessed and funded separately by the NDIS. For further information refer to:

    https://www.ndis.gov.au/specialist-disability-accommodation

  • What is Short Term Accommodation?
  • Short Term Accommodation, including respite, is funding for support and accommodation for a short time away from your usual home. It covers the cost of your care in another place for up to 14 days at a time. You might have a short stay with other people, or by yourself. It’s often funded when your usual carers are not available, or for you to try new things.

  • What is the best way to get to the shops or medical appointments?
  • Our friendly reception staff will be happy to recommend our preferred wheelchair taxi drivers for any personal transport requirements you have during your stay. The CRT Program van is unable to be booked for personal appointments and outings as it is used to transport guests to a variety of recreational activities as part of our group activities program.

  • What is the free consultation that CRT Program offers?
  • Throughout your NDIS journey with CRT, we’re here to support you and help you understand your options. Some of the main things we’ll discuss during your free consultation session include:

    • How to ensure that, as a minimum, you receive all the funding and support you’re entitled to within your package
    • How to ensure your goals and needs are met
    • How to structure your plan and support services
    • How to ensure you get the carers that you want
    • How to make the most out of your package
    • How to develop goals which align with your needs
    • Our NDIS specialists aim to support your plan from start to finish and make sure you’re comfortable with your choices.
  • What is the NDIS?
  • The National Disability Insurance Scheme (NDIS) is a way of providing Australians under 65 who have a permanent or significant disability, with funding to receive the necessary care and support to achieve their goals and get through their everyday life.

  • What is the NDIS?
  • The National Disability Insurance Scheme (NDIS) is the new way of providing support for Australians with disability, their families and carers.

    The NDIS will provide about 540,000 Australians under the age of 65 with a permanent and significant disability with the reasonable and necessary supports they need to live an ordinary life. As an insurance scheme, the NDIS takes a lifetime approach, investing in people with disability early to improve their outcomes later in life.

    More information can be found at:

    https://www.ndis.gov.au/understanding/how-ndis-works

  • What is the rent contribution towards the apartment?
  • Rent will be set at 25% of the basic disability support pension plus 100% of commonwealth rent assistance.
    Tenants will also be required to pay for all utilities meal and pharmacy as living expenses

  • What is the role of families, carers, informal supports and the community?
  • When we fund Medium Term Accommodation, we think about how much support is reasonable from other people. This might be your family, carers, informal and community supports.7 We think about if they can support you while you wait for your long term housing option to be ready.

  • What is the safety and fire plan for apartment living?
  • It is a requirement in NSW that a fire and safety evacuation plan is posted publicly in all new buildings. Each tenant will have an individual evacuation plan tailored to their situation.

  • What isn’t covered by NDIS?
  • NDIS doesn’t fund support for services which are:

    • Not related to your child’s developmental delay or disability
    • Not funded by mainstream services like the education or health systems
    • Not related to your child’s support needs (daily living costs)
    • Not safe i.e. activities which might cause harm or pose a risk to others
  • What should an NDIS plan include?
  • A basic NDIS plan must include the following information:

    • Basic information about you, your disability, your daily activities, your carers, and your address
    • Details about your friends and family
    • Description of the types of services and community groups which interest you
    • Details about your goals (through the NDIS plan)
    • Elaborate details on your funded support requirements
  • What to do when my NDIS plan expires?
  • NDIS will notify you when it’s time to renew your NDIS Plan. Once you have had your planning review meeting and have chosen to Plan Manage, a new service agreement will need to be signed to cover the new plan. This will enable NADO to continue paying your invoices on your behalf.

  • What type of 24/7 support do I receive?
  • Shared overnight support will be provided by the appointed Supported Independent Living (SIL) provider as needed. Any daytime supports are the tenants own choice.

  • What’s a long term housing solution?
  • Your long term housing solution is the place you’ll live for the foreseeable future. This might include:

     your own home. For example, if you’re waiting for home modifications to finish before you can move into your own home

     another home. You may be moving into a house where you’ll start receiving Supported Independent Living supports

     Specialist Disability Accommodation (SDA). If you have SDA funding in your plan and an SDA tenancy offer, but it’s not available yet.

  • When can’t we fund Medium Term Accommodation?
  • We won’t fund Medium Term Accommodation if:

     it’s not considered reasonable and necessary

     it isn’t related to your disability

     you don’t have evidence of a confirmed long term housing solution

     Short Term Accommodation or other supports are more suitable

     it’s for emergency housing, unless you’re waiting for your disability related supports to be ready and have a confirmed long term housing solution. Your state or territory may have services for crisis accommodation. Your Support Coordinator, Local Area Coordinator (LAC) or planner can give you more information.

     it’s for children in a foster care or out of home care arrangement

     you’re waiting for public or community housing, unless you’re waiting for your disability related supports and have a confirmed offer of long term public or community housing.

  • Where does CRT provide Community Access services?
  • CRT provides Community Access all over Australia. Feel supported and looked after no matter where you are:

    • New South Wales
    • Victoria
    • Queensland
    • South Australia
    • Western Australia
1 3 4 5 6