What does the CRT Program stand for?

The CRT Program is an innovative Community Restoration and Transition Program. As a robust, vertically-integrated Community Care program, we are revolutionising the Aged Care and Disability industry with a person-centred service delivery model.

We empower informed choice by providing high quality transitional care – specifically Short Term Accommodation, Medium Term Accommodation and Specialist Disability Accommodation for NDIS participants – with the aim of restoring people to permanent community placement options.

Who delivers the CRT Program?

The CRT Program is delivered by registered NDIS providers Home Caring, DIL SE Care and Satyan Group. We work in collaboration to create high quality transition accommodation for people with disabilities, securing them a better future and empowering choice.

Who can access this program? The CRT Program is available to registered NDIS participants, those who are waiting for NDIS approval, icare participants, those from Government funded agencies and clients with private health insurance.

Where are CRT Program apartments located?

The CRT Program offers shared-living style accommodation in fully furnished and serviced apartments, with a maximum of 2 residents in a 2/3 bedroom unit. All of our apartments are registered Specialist Disability Accommodation (SDA) dwellings.

We have the following locations available:

Parramatta (Basic) Merrylands (Basic/Improved Liveability/Fully Accessible) Blacktown (Improved Liveability) Quakers Hill (Improved Liveability/ Fully Accessible) Carlingford (Improved Liveability) Pendle Hill (Improved Liveability) Mount Druitt (Improved Liveability) Peakhurst (Basic/Improved Liveability) Belfield (High Physical Support) Baulkham Hills (Improved Liveability/ Fully Accessible)

Find out more on our Apartment Accommodation page.

How many transitional care units do you have in Sydney?

At present, the CRT Program has the capacity to comfortably accommodate 100 to 300 people in our 150 SDA apartments. Find out more about what we have available on our accommodation page.

How many people can stay in each of your units?

The CRT Program offers apartment-style living in fully furnished, self-contained units with 2 to 3 bedrooms. We have a maximum of 2 participants in each home.

Do you provide 24/7 care support in your units?

Yes, we offer 24/7 care support in our Specialist Disability Accommodation apartment complex with Core support funding from your NDIS plan.

What is the purpose of the Program?

When people living with disability face a sudden change in their circumstances, they are often unable to choose where they live, leaving them at risk of homelessness or being forced into an aged care facility.

The CRT program offers an alternative solution by providing them with interim Short Term and Medium Term accommodation and care, in their own community.

It delivers benefits such as:

  • Time for participants and their carers to make an informed decision about their future long-term accommodation plans, in a supportive environment
  • A seamless discharge from hospital so people don’t have to be in hospital any longer then they have to be. This gives peace of mind to participants, carers and their families as they access our transitional care pathway support and recommendations.
  • Full support in a community environment, including medical support, assistive technology and rehabilitation therapies
  • An opportunity to build capacity so people can maintain and improve their level of independence while in transition care, as well as exercise their informed choice over control options
  • Community integration in a warm and inclusive environment, resulting in better health and wellbeing outcomes for participants of our program

What is Short Term Accommodation?

Short Term Accommodation (STA) is temporary accommodation for 2-6 weeks in a supportive environment, funded by your NDIS plan.

Under the NDIS, Short Term Accommodation funding replaces what used to be called ‘respite’, which may cause confusion for some people. Respite is still available for participants and their carers, but it has been renamed as Short Term Accommodation and Assistance through your Core funding plan.

NDIS participants can access funding for Short Term Accommodation for the following reasons:

  • A change in circumstances, or a crisis situation that puts the person at risk of homelessness · To receive capacity building and/or independent living support
  • For carers’ respite if your carer has been hospitalised, or if support staff are on leave
  • For a holiday in a different setting
  • If you are awaiting home modifications
  • If you need time to recover from illness

How much will Short Term Accommodation (STA) cost me?

As an NDIS participant, your Short Term Accommodation is funded by the government, including accommodation, meals, transport assistance and care. You will need to pay for utilities, medication and other living expenses.

What is Medium Term Accommodation?

Medium Term Accommodation (MTA) is transitional accommodation for NDIS participants who are waiting to move into a more permanent home. The NDIS funds Medium Term Accommodation for eligible participants for up to 90 days.

This could be bridging accommodation for younger people who are at risk of being admitted (or who want to leave) an aged care home; participants who are ready to leave hospital but are waiting for home modifications, assisted technology or support equipment to be placed in your home; or those who are eligible for specialist disability accommodation but are waiting for a vacancy.

How much will Medium Term Accommodation (MTA) cost me?

As an NDIS participant, your accommodation, transport and care costs is funded by the government, subject to NDIS conditions. You will need to pay for utilities, medication and other living expenses.

What is Specialist Disability Accommodation (SDA)?

Specialist Disability Accommodation (SDA) is housing that enables people with extreme functional impairment or very high support needs to live comfortably and receive their daily supports.

Under the NDIS, funding for Specialist Disability Accommodation is different from Supported Independent Living (SIL). The NDIS allocates funding for supported accommodation into two separate parts: SDA (the specialised building that you live in) and SIL (the supports and services you need to help you with everyday life).

Are your apartments approved as Specialist Disability Accommodation (SDA)?

Yes, we offer 140 apartments that are registered with the NDIS as SDA dwellings.

Can I live permanently in a CRT Program unit?

Yes you can, if there is a vacancy and your Specialist Disability Accommodation (SDA) and Supported Independent Living funding plan has been approved by the NDIS.

How much will permanent SDA accommodation cost me?

As an NDIS participant, your accommodation, transport and care costs is funded by the government, subject to NDIS conditions. You will need to pay for utilities, medication and other living expenses.

What is a SIL funding?

SIL stands for Supported Independent Living. It refers to the supports you receive from the NDIS to help you with daily living, such as support workers, help with cooking and cleaning, daily skills training and assistance with attending appointments.

You can receive SIL services while staying with us in the CRT Program. Our carers are available round the clock to offer support and care for your needs.

Can we bring our own carer?

Yes, you can bring your own carer while staying with us. Your carer must possess a Certificate Level 4 to take part in our program.

Can we bring our own Plan Manager?

Yes, we encourage participants to bring their own Plan Manager. We also support participants whose plans are managed by the NDIA (agency-managed plans).

Can we bring our own Support Coordinator?

Yes, we encourage participants in our program to bring their own Support Coordinator. If you don’t have one, we can provide you with a Support Coordinator and Case Manager.

What type of disabilities do you accept in the CRT Program?

CRT Program participants have a wide range of disabilities. We are well placed to meet the needs of people who have conditions such as:

  • Autism
  • Cerebral Palsy
  • Down Syndrome
  • Dementia
  • Spinal injury
  • Brain injury
  • Multiple Sclerosis
  • Motor Neurone Disease
  • Mental illness
  • Intellectual disability
  • Neurological conditions
  • Stroke
  • Bariatric management
  • Chronic disease
  • Seizures
  • Vision impairment
  • Behaviour needs
  • High physical needs

What type of complex clinical care supports do you have in your units?

The CRT Program offers a number of complex clinical care supports. Our program specialises in High Intensity Care, and caters for people living with medical and health conditions through the following services:

  • Tracheostomy
  • Peg tube feeding assistance
  • Diabetes management
  • Wound and pressure area care
  • Pain management
  • Renal dialysis
  • Chronic disease management
  • Bowel management
  • Medication management
  • Indwelling catheter care
  • Bariatric management
  • Behaviour support
  • Stoma care
  • Epileptic care
  • Mobility care
  • Incontinence management
  • Respiratory care
  • Palliative care
  • Sleep apnoea management
  • Cardiac management
  • Weight loss management

Do you have medical support and a clinical team?

Yes we do. CRT Program units have medical and clinical nursing support, including a Telehealth system for consultations. We also have specialists on board, including:

  • Psychiatrist
  • Geriatrician / General Physician
  • Pain Specialist
  • Nephrologist
  • Rehab Physician
  • Respiratory Physician
  • Dentist
  • GP
  • Allied health professionals (including Physiotherapist, Occupational Therapist, Speech Pathologist, Exercise Physiologist and Dietitian)
  • Clinical Nurse Specialist
  • Social worker
  • Counsellor

What is the difference between Medium Term Accommodation Means? 

Medium Term Accommodation (MTA) funding support is available to NDIS participants, who require temporary transitional housing while they wait for their permanent home to become ready or available for use. Typical examples of where MTA might be used include:

  • bridging accommodation for younger participants who are at risk of being admitted to aged care, or those who wish to leave aged care, while they wait for home modifications or identified specialist disability accommodation 
  • participants who are ready to leave hospital but are waiting for disability-related home modifications to be completed on their house.
  • participants who have been found eligible for specialist disability accommodation but are awaiting a vacancy or build to be completed. 

‘The NDIS enables people with disability to live more independently and one of the most fundamental aspects of all our lives is having choice and control over where we live, who we live with and the supports we need,’ Minister Robert said.

CRT PROGRAM provides alternative solutions to people with disability in the hospital or aged care settings any longer than they have to be and by introducing funding for Medium Term    Accommodation, we’re able to mitigate the hospital discharge process seamlessly by addressing those system challenges currently has an impact on the participants, carer and family.

NDIS price guide updates on COVID -19 


How much it will cost me to stay in the CRT program Medium Term Accommodation cost me? 

Answers : 

NDIS Medium Term Accommodation 90 days Funding covers once  Furnished Accommodation and Core Support, where as disability pension covers for lifestyle living expenses and meals.

CRT Program MTA charges and Living Expenses Cost 

  1. Reasonable Rental Contributions RRC 25% of Disability Pension
  2. Commonwealth Rental Assistance Allowance 100 %
  3. Disability Pension Covers: Actuals
  •        Groceries cost
  •        Medication Cost 
  •        electricity cost
  •        Water. usage. 
  •        Travel Cost. 
  •        mobile & Wifi 
  •        Cloths 
  •        Toiletries 
  •        Social outing 

Self Managed or family support or CRT PROGRAM 

How long NDIS participants could stay in CRT Medium Term Accommodation – MTA ?

Answers :  

NDIS funding For Medium Term Accommodation covers first 90 days, the planner can extended the stay base on change of circumstances.

What is Short Term Accommodation/ Respite Support 

Short Term Accommodation and Assistance/ Respite Support 

What has changed?

The NDIA has increased price limits for Short Term Accommodation and Assistance across weekdays, weekends and public holidays and from 1:1 through to 1:4 support ratios, effective 1 December 2019. 

The changes better reflect sustainable cost levels for these supports. Any impact from the price limit increases is expected to be minimal as respite is an occasional care need only. Participant plans therefore will not be indexed as a result of the change. 

The NDIA has introduced the word ‘respite’ into the title and description of all Short Term Accommodation and Assistance line items. This has been abbreviated to ‘STA and Assistance (incl. respite)’ in the Support Catalogue and Provider Portal.  

How does it affect me?

Participants can purchase respite services as a short-term accommodation support to give family and/or carers a break from their caring responsibilities.

The NDIA recognises that it is important for family and carers to take time off to manage their own health and wellbeing. This change aims to ensure they are able to achieve this. 

How much Short Term Accommodation -STA cost me ?

How long they can stay in Short Term Accommodation ? 

Generally the short term accommodation is meant for 14-28 days per year but it can be extended due to change of circumstances of people immediate supported accommodation care needs .

How much Short Term Accommodation -STA cost me ?

NDIS participants plan covers the cost of Short Term Accommodation – STA where it covers activities of daily living such as Accommodation Meals and Care support 

Where as they could contribute towards 

Travel, Medication and  social outing expenses  and personal consumables items

How do I get in touch with you? Please call 1800 30 40 50 or email us at info@crtprogram.com We’re always happy to chat.